Feature
Payment tracking that keeps the reminder system honest.
ChaseNow keeps payment status tied to the invoice record. That matters because the follow-up sequence needs a clear stop condition and the owner needs a clear view of what money is still outstanding.
How it works
How payment tracking works in ChaseNow
Each invoice carries a status that reflects whether the chase is active, paused, collected, or closed out.
Owner actions update the status directly from the invoice workflow.
The dashboard and analytics surfaces then reflect those changes across totals and buckets.
Invoice state
Status drives what happens next
Why it matters
Why teams pay for payment tracking
A collections system is only useful if its state reflects reality.
Payment tracking also improves reporting because the owner can separate active recoveries from resolved invoices.
It helps avoid the worst case where reminders keep going after money is already received.
FAQ
Does ChaseNow know when a customer pays automatically?
It depends on the payment setup. In many cases, owners still confirm payment manually, which works well for external payment links and bank transfers.
Can I write an invoice off?
Yes. ChaseNow supports closing an invoice out when recovery is no longer worth continuing.
Where do I see the payment state?
On the invoice record, in the kanban buckets, and in the dashboard totals.
Related pages
Start here
Turn one unpaid invoice into a repeatable workflow.
This feature matters because it removes one more manual follow-up burden from the owner. Start the trial and put it on a real invoice.